Whether you are new to the clinic or have been with us from the beginning, we are glad you are here!
We had humble beginnings, and now we seem to be growing exponentially. With growth comes change. As the Greek philosopher Heraclitus said, “There is nothing permanent except change.”
We have new faces in the clinic, a clinic in Poulsbo and Manette, so many new patients, and a much busier practice.
Here are some ways we can improve your experience:
Communications
BUSY PHONES
Most days, we have two people answering phones and still can not get to each of you personally as you call in. This is why when you call, you need to leave a message. All front desk messages are handled by the end of the day. When you call and do not leave a message, we do not know you need us.
PROVIDER PHONE
Medication refills and specific needs from your provider- please do this on the provider line. It is a message phone and a text line 360-621-1104.
You can also reach this line by hitting option 2 when calling the main front desk line.
Price Changes
We had an increase in our membership price this year. This is our 4th increase since we opened our doors nearly 9 years ago. Our goal is never to price people out of our services, so if you are having a hardship, please let us know. We can work with you on payment plans or scholarships if needed.
With this, we will have some new charges for clinic add-on services starting in May (member prices; not for billable Medicare patients):
- B-12 Injections: $10
- Toradol Injections: $15
- Joint Injections:$20 per body part
- Tetanus shots: $47
- CDL Physicals (starting in August)
- Member: $50
- Non Members: $150 (not Medicare)
- Acupuncture
- Members/Medicare: $40-$70
- Non-Members:$100 (not Medicare)
Clinic Staff & Schedule
VACATION SCHEDULE
We are approaching warmer months which brings vacations for our staff. We strive for work-life balance; taking good care of ourselves helps us take good care of ourselves. We appreciate your patience if staffing is down when you want an appointment. It’s okay to see a different provider if yours is away.
URGENT CARE
We piloted an Urgent Care Clinic in our Manette location for February and March, hoping to help with the lack of community urgent care clinics on the weekends. We did this as a service to the community. We were able to help about 6 patients during this time and may do another pilot of this idea in the Fall. For now, we will not be open on Saturdays.
STAFF CHANGES
Tammy will be moving back to South Carolina this summer to be closer to family. We will miss her terribly.
Appointments & Refills
MEDICATION REFILLS
Please allow 2-3 business days for all refills, especially controlled refills. Best requested directly thru your pharmacy or the provider line.
WELLNESS EXAMS
Plan for your yearly wellness exam; then, we can ensure you get in with your provider of choice at a time that suits you and us.
SAME DAY APPOINTMENTS
We do our best to get urgent exams (illness or injury) on the same day. This may not be with your provider if they do not have openings. Our providers communicate reguarly, so do not worry about seeing someone different.
