The Manette Clinic is growing!
We are seeking a Medical Office Receptionist to add to our amazing team.
The position will assist in answering phone calls, scheduling patients, triaging clinical questions to clinical staff, adding and updating patient information, and helping patients enjoy their experience by providing a friendly and engaging demeanor.
Essential Duties and Responsibilities
- Greeting patients professionally, both in person and on the phone
- Schedule and confirm patient’s appointments
- Manage inbound calls, chat sessions, and patient voicemail, and appropriately receive and direct patients and vendors.
- Collecting patient information, including medical history, payments, and insurance information, to enter into clinical databases (Charm, HINT & Spruce)
- Educate patients on our communication between patients and staff
- Ensure confidentiality of patient information
- Cross-train into other support positions and functions, as directed by the program supervisor.
- Other duties as assigned
Qualifications
Our ideal candidate has customer service experience or medical receptionist experience. For this position, fast learners and highly motivated applicants are expected. They must also be reliable and friendly, have excellent organizational skills, and be able to multitask.
Hours are 30-40 per week;
Must be available to work in both clinics, Bremerton and Poulsbo, Monday – Friday, 8 am -5:30 pm
Benefits are available for full-time employees 40 per week (probation period of 4 months) including, in-house primary care, Health Spending Card, Retirement plan, etc.
Please send a resume to [email protected], ATTN: Danielle Lopeman, Office Manager